Cancellation policy
Purchase Options Cancellation Policy
This policy applies to all subscription or recurring purchase options offered by Velora.
Subscription Billing
By selecting a subscription option, you authorize Velora to charge your payment method on a recurring basis according to the selected delivery frequency.
Charges will occur automatically unless the subscription is canceled.
Cancellation
You may cancel your subscription at any time before your next billing date.
Cancellations must be made at least 48 hours before the next scheduled charge to avoid processing of the upcoming order.
Once an order has been processed or shipped, it cannot be canceled.
How to Cancel
Subscriptions can be managed through your customer account login.
If you need assistance, contact us at:
Refunds
Subscription orders that have already been processed are non-refundable and subject to our Refund Policy.
Velora reserves the right to modify or cancel subscription programs at any time.